FAQ
Questions, answered
Booking direct
Why book direct with Cheqdin?
Booking direct means you deal with the owner-managed team that looks after the home, and you get our best rate when you book direct. Availability on each stay page is live from our booking engine.
Is the direct rate cheaper than Airbnb or Booking.com?
Our aim is that booking direct is the best rate. The price you see in the booking engine for your dates is the price you pay.
How do I book?
Open a stay, choose your dates in the availability calendar and continue to checkout on our booking engine. You can also send an enquiry first.
What is the cancellation policy?
The booking engine currently shows a 100% refund up to 7 days before arrival and 50% up to 5 days before arrival. Always confirm the policy shown at checkout for your dates.
Staying with us
What are check-in and check-out times?
Check-in is from 2 pm and check-out is by 10 am. All four stays use self check-in.
Which stays are pet-friendly?
Hamptons Spa Villa and Bamboo Villa in Edge Hill, Cairns welcome up to two pets and have fully fenced yards. Saltwater Luxe and Randwick Abode do not allow pets.
Do the stays have air conditioning?
Yes, all four stays are air-conditioned.
Is parking included?
Yes. Each stay includes free parking: on the premises or driveway in Cairns, and secure basement or garage parking at Saltwater Luxe and Randwick Abode.
Can I work remotely from a Cheqdin stay?
Yes. Every stay has Wi-Fi and a workspace, and most have an Ethernet connection too.
About Cheqdin
What is Cheqdin?
Cheqdin is a small collection of owner-managed holiday homes and apartments in Cairns, the Gold Coast and Sydney.
Where are the stays?
Two in Edge Hill, Cairns (Hamptons Spa Villa and Bamboo Villa), one in Surfers Paradise on the Gold Coast (Saltwater Luxe), and one in Randwick, Sydney (Randwick Abode).
How do I contact Cheqdin?
Use the enquiry form on the contact page and we will reply by email.
Can't find your answer? Send us an enquiry.